Delivery

Ordered before 12:30, dispatched the same day


If products are in stock, we ship your order the same day provided it is placed before 12:30. In the Netherlands, our products are usually delivered within 1–2 business days by the Dutch postal service PostNL or by parcel service DHL. Different delivery times apply to other countries. If our supplier does not have it in stock, delivery times may unfortunately vary. If the delivery time exceeds 14 days, we will keep you informed.

Ruddersafe shop ships with PostNL and DHL Qshops Trustmark Logo

Delivery times 
The products you order will be delivered via PostNL or DHL to the address you specify. The delivery schedules of parcel service DHL apply. This means orders can be delivered during the day. If you are not at home, you will find a card in your letterbox stating the nearest location where the parcel can be collected and/or it will be offered at your door again. Any questions? Please contact us.

Delivery 
We process the order immediately after payment via iDEAL, PayPal or bank transfer to our Rabobank account number NL36RABO0154985910.

Backorder
When demand for an item is high, the product may be temporarily out of stock and placed on backorder. In this case, you naturally have the option to cancel the order and we will refund the full order amount.
Always contact us if you have any questions!

Shipping to your address
This can be your business address, your home address or another external location. Providing the correct address is of course your own responsibility. Therefore, always check your order carefully during the checkout process. If you are unsure of the correct address, it is better to pause placing your order and verify the address first. Under no circumstances are we liable for incorrectly entered addresses. You place the order yourself, so you are also responsible for providing the correct address. 

Shipping costs

Zone Country/Countries Shipping costs incl. VAT Delivery time from stock
01 NL Under €49.95 = €9.95
Over €49.95 = FREE SHIPPING!
1–2 days (depending on your address)
02 BE & DE €18.50 2–3 days (depending on your address)
03 UK €52.50 3–5 days (depending on your address)
04 EUROPE EU Between €18.50 and €34.50*
*Depending on your delivery address, you will see this before checking out.
3–5 days (depending on your address)
05 EUROPE NON-EU €26.00 4–15 days (depending on your address)
06 REST OF WORLD €83.49 4–15 days (depending on your address)

Payment

Payment methods
You can pay in various ways at Ruddersafe-shop.com, namely:

Online payment at Ruddersafe-shop.com


1.
 Payment via the iDEAL payment system (via Mollie) 
iDEAL is an online payment method that allows you to make online purchases safely, easily, and reliably. iDEAL is based on online banking, meaning you pay within your trusted online banking environment. During payment, you simply use your bank authentication method, and the purchase amount is debited directly from your bank account. 

2. Via manual bank transfer (via Mollie) 
Paying this way is fast, secure, and straightforward. You pay directly to Mollie.
You simply transfer the order amount manually to the designated bank account afterwards.
Instructions for this will appear automatically during checkout. As easy as that!

3. Payment via credit card or bank using the global payment service PayPal (via Mollie) 
Payment is likewise fast, secure, and easy. 
More information about PayPal? Visit: https://www.paypal.nl

4. Or via one of Mollie's many other payment options :)
Pay securely via payment provider Mollie with iDEAL, PayPal, Bancontact, credit card, bank transfer, and more!
More information about Mollie? Visit: https://www.mollie.com

Prices
All prices mentioned on this website are inclusive of statutory 21% VAT (standard rate).

Returns

Contact us first, then return. Would you like to return an item? Always contact Shipsworld.NL B.V. first, by phone on +31 (0)229 563177 (Mon–Thu 09:30–17:00) or by email at info@ruddersafe-shop.com, before sending a parcel back. This allows us to handle your return quickly and correctly. Parcels returned without prior contact may experience processing delays.

Items may be exchanged and/or returned. Naturally, a 14-day exchange warranty applies, provided the item is returned in its original condition. This means that the original packaging must include proof of purchase, manual, any accompanying accessories, etc. For more information, please refer to our general terms and conditions. 
You can find our general terms and conditions on the following page: https://ruddersafe-shop.com/en/info/terms-and-conditions

Always email us first to request a return (return shipping depends on your country)!

Our postal and return address is:

Shipsworld.NL B.V.
Attn: Ruddersafe-shop.com
De Nieuwe Erven 3
5431 NV Cuijk
The Netherlands

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