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Privacy Policy Shipsworld.nl BV
Ruddersafe-shop is a subsidiary website of Shipsworld.NL BV and therefore follows the same privacy policy.
About our privacy policy
Shipsworld.NL BV cares deeply about your privacy. Therefore, we only process data that is necessary for (improving) our services and handle the information we have collected about you and your use of our services with great care. We never provide your data to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Shipsworld.NL BV. The effective date of these terms and conditions is 25/05/2018, and the validity of all previous versions expires upon publishing a new version. This privacy policy describes the data we collect about you, the purpose of collecting this data, and the conditions under which we may share this data with third parties. We also explain how we store your data, protect it from misuse, and outline your rights regarding the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy officer using the contact details provided at the end of this policy.
About data processing
Below, you can find information on how we process your data, where we store it (or have it stored), the security techniques we use, and who has access to the data.
E-commerce software and web hosting
PrestaShop - E-commerce software
Our e-commerce website is developed using PrestaShop software. Personal data that you provide to us for the purpose of our services is not shared with this party. PrestaShop does not have access to your data.
For more information, please visit: https://www.prestashop.com
TransIP BV - Web hosting
We have chosen the services of TransIP BV for our web hosting. Personal data that you provide to us for the purpose of our services is shared with this party. TransIP BV only has access to your data to provide us with (technical) support and will never use your data for any other purpose. TransIP BV is obliged, under the agreement we have with them, to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. TransIP BV regularly creates backups to prevent data loss.
For more information, please visit: https://www.transip.nl
TransIP BV - Domain hosting and email services
We use domain hosting and email services from TransIP BV. TransIP BV does not process personal data or use your data for its own purposes. However, this party naturally uses the company data of Shipsworld.NL BV (contact information). This party may also collect metadata about the use of their services, which is not personal data. TransIP BV has implemented appropriate technical and organizational measures to prevent loss and unauthorized use of our personal data. TransIP BV is bound by confidentiality based on the agreement we have with them.
For more information, please visit: https://www.transip.nl
Email and mailing lists
MailChimp
We send our email newsletters using MailChimp. MailChimp will never use your name and email address for their own purposes. At the bottom of each automated email sent through our website, you will find an 'unsubscribe' link. If you unsubscribe, you will no longer receive our newsletter. MailChimp securely stores your personal data. MailChimp uses cookies and other internet technologies to track whether emails are opened and read. MailChimp reserves the right to use your data to improve their service and share information with third parties for that purpose.
For more information, please visit: https://www.mailchimp.com
TransIP BV
We use the services of TransIP BV for our regular business email communication. This party has implemented appropriate technical and organizational measures to prevent abuse, loss, and corruption of your data and our data. TransIP BV does not have access to our mailbox, and we treat all email communication confidentially.
For more information, please visit: https://www.transip.nl
Payment processors
Mollie
For processing (part of) the payments in our web store, we use the Mollie platform. Mollie processes your name, address, residence details, and payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve their services and share (anonymized) data with third parties for that purpose. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not retain your data longer than is permitted by law.
For more information, please visit: https://www.mollie.com
Shipping and logistics
DHL
When you place an order with us, it is our responsibility to ensure that your package is delivered to you. We use the services of DHL for the delivery process. For this purpose, we need to share your name, address, and residence details with DHL. DHL uses this data solely for the purpose of executing the agreement. If DHL engages subcontractors, they will also provide your data to these parties.
For more information, please visit: https://www.dhl.nl
PostNL
We also use the services of PostNL for delivering your orders. For this purpose, we need to share your name, address, and residence details with PostNL. PostNL uses this data solely for the purpose of executing the agreement. If PostNL engages subcontractors, they will also provide your data to these parties.
For more information, please visit: https://www.postnl.nl
Invoicing and accounting
E-Boekhouden
We use the software from e-Boekhouden.nl to manage our administration. We share your name, address, and residence details, as well as details regarding your order, with this software. This data is used for managing sales invoices. Your personal data is sent and stored securely. e-Boekhouden.nl is obligated to maintain confidentiality and will treat your data confidentially. e-Boekhouden.nl does not use your personal data for purposes other than those described above.
For more information, please visit: https://www.e-boekhouden.nl
Purpose of data processing
General purpose of processing
We use your data solely for the purpose of providing our services. This means that the processing of your data is always directly related to the order you have placed. We do not use your data for targeted marketing purposes. If you share your data with us and we use this data to contact you at a later time, other than at your request, we will explicitly request your consent. We do not share your data with third parties, except for complying with accounting and other administrative obligations. These third parties are also bound by confidentiality through an agreement or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website is processed with the aim of further improving our services. This data (such as your IP address, web browser, and operating system) is not personal data.
Cooperation in tax and criminal investigations
In certain cases, Shipsworld.NL BV may be obliged, under a legal obligation, to share your data in connection with tax or criminal investigations conducted by government authorities. In such cases, we will oppose this to the extent permitted by law.
Data retention periods
We retain your data for as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it a request for erasure. Based on applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will retain this data for as long as the relevant term requires. However, employees no longer have access to your client profile and the documents we have created based on your order.
Your rights
Under the applicable Dutch and European legislation, you, as the data subject, have certain rights with regard to the personal data processed by or on behalf of us. Below, we explain what these rights are and how you can exercise them.
To prevent misuse, we generally send copies and copies of your data only to your email address already known to us. In case you wish to receive the data at a different email address or by postal mail, we will ask you to provide identification. We keep a record of completed requests. In the case of an erasure request, we record anonymized data. All copies and copies of data you receive will be provided in a machine-readable format used within our systems.
You have the right to lodge a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in an incorrect manner.
Right of access
You have the right to access the personal data we process about you at any time. For this purpose, we provide you with the option to log into your account, where you can directly access "My Personal Data". There, you have the possibility to download a file containing only the personal data we have about you. Additionally, you always have the right to modify, rectify, or delete your personal data. If you choose any of these options, please contact us via our contact form or email us at info@shipsworld.nl.
We will process your request within one working day, provided we have verified your identity. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data, including an overview of the processors that have access to this data, specifying the category under which we have stored these data.
Right to data portability
You have the right to have the data we process that pertains to your person or that can be traced back to you carried out by another party. You can submit a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by us on behalf of other processors or third parties. It is likely that in such a case, we will no longer be able to continue providing our services, as the secure linking of data files can no longer be guaranteed.
Right to object and other rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of Shipsworld.NL BV. If you object, we will immediately suspend the data processing pending the resolution of your objection. If your objection is well-founded, we will provide you with copies and/or copies of data that we process or have processed, and we will permanently cease the processing.
Additionally, you have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe otherwise, please contact our privacy officer.
Cookies
Google Analytics
Through our website, cookies are placed by the American company Google as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be required to provide access to this data based on applicable laws and regulations. We have not granted Google permission to use the obtained analytics information for other Google services.
Cookies from third parties
If third-party software solutions use cookies, this will be stated in this privacy statement.
Changes to the privacy policy
We reserve the right to modify our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you by email.
Contact Information
Shipsworld.NL B.V.
Grondel 9
1633 DW Avenhorn
The Netherlands
Phone: (+31) (0)229-563177
Email: info@shipsworld.nl
Contact Person for Privacy Matters: Mr. de Jongh