Items can be exchanged and/or returned. However, a 14-day exchange guarantee applies, provided they are in stock and returned in their original condition. This means that the original packaging must include a purchase receipt, manual, any accompanying software, etc. For more information, please refer to our terms and conditions.
You can find our terms and conditions on the following page: https://ruddersafe-shop.com/en/info/terms-and-conditions
Always send us an email first to request a return (as shipping depends on your country)!
Our postal and return address is:
P.O. Box 90
3788 BB Voorthuizen