Shipsworld.NL B.V. wants everyone to be able to use Ruddersafe-shop.com, including people with a visual, hearing, motor or cognitive disability. This statement applies to the online shop ruddersafe-shop.com in all languages, on computers, tablets and phones.
The standard we follow
We assess the shop against the European standard EN 301 549, which refers to the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. These requirements come from the European Accessibility Act (Directive (EU) 2019/882) and the Dutch act implementing it (Implementatiewet toegankelijkheidsvoorschriften producten en diensten).
Current status
The shop is partially compliant with WCAG 2.1 level AA. Below you can read what we tested and improved, and what is not yet fully accessible.
How we tested
- Date of the latest test: 10 November 2026.
- Automated testing with axe-core (Deque) on the home page, a category, a product page, the shopping cart, the first checkout step, the search results and an information page.
- Every page in every language of the shop, both on a computer screen (1366 pixels wide) and on a phone screen (390 pixels wide).
- Manual keyboard check: tab order, visible focus and the "Skip to main content" link.
What we have improved
- Buttons and links that only show an icon (cart, menu, close, social media, quantity up/down, remove) have a name that screen readers announce.
- The search field, the quantity field and the discount code field have a label.
- Images have a text alternative; purely decorative images are skipped.
- When you use the Tab key you can always see clearly where you are, and you can jump straight to the content.
- The hidden menu on phones can no longer be reached with the keyboard while it is closed.
- Light grey text in input fields and information texts has been darkened so that the contrast meets the requirement.
What is not yet fully accessible
- Payment takes place on secure pages and buttons of payment providers (Mollie, Apple Pay, Google Pay and PayPal). We have limited influence on their accessibility. The PayPal logo on the button uses PayPal's brand colours; logos are exempt from the contrast requirement.
- Manuals and product sheets (PDF) come from the manufacturers and are not always suitable for screen readers. On request we will send you the information in another format.
- Product photos come from the manufacturers. The text with a photo names the product but does not describe every detail; the description is in the product text.
- No test with screen reader users has been carried out yet.
How the shop works
You can find products through the menu at the top or the search field. The product page shows the price including VAT, availability and product information. The button below the price puts the product in your cart. At checkout you enter your details, delivery address, shipping method and payment method in a few steps. You see the total price before you order. After ordering you receive a confirmation by e-mail. Prefer not to order online? E-mail or call us and we will arrange the order together.
Having trouble?
If you cannot read or use something on Ruddersafe-shop.com properly, or if you need information in another format, please let us know. We will help you personally, for example by completing your order by e-mail or phone, and we will improve the shop where possible.
- E-mail: info@ruddersafe-shop.com
- Phone: +31 (0)229 563177 (Monday to Thursday 09:30-17:00 CET; on Fridays we can only be reached by e-mail)
Supervision
Not satisfied with our response? You can report it to the Netherlands Authority for Consumers and Markets (ACM), which supervises the accessibility of online shops in the Netherlands, via ACM ConsuWijzer.
This statement was drawn up on 10 November 2026 and will be updated when the shop changes.
